Crisol Guadalupe

The room was small, but the bed was very comfortable. More importantly, It's about a 90 SECOND walk to the front gate at the Alhambra! Seriously, the hotel! is closer to the front gate than the front gate is to the Nasrid Palaces inside the Alhambra. Also, the staff was very helpful when I had a problem with my tickets. They saved my trip

We stayed for a whole week and enjoyed every moment. As someone who is particular with hotel service, this hotel exceeded our expectations although we came in without expecting much from a 3 star hotel but their service could've easily gotten 4 star. Main reason we booked this hotel simply because it is a stone's throw away from Alhambra. Super convenient and time saving. From the moment we walked through the entrance we were greated cheerily by Pablo. We arrived almost midnight. So it was very appreciated to be greated with warmth and smiles. The restaurant manager (didn't catch his name but he is bald) is a one-man show. I assumed there is a staff in the kitchen while he handles the guests and restocking the food. He was friendly, helpful and very hardworking. I love watching him at work with full integrity. We had a small accident in the bathroom and the night shift staff, Jaime was very kind to assist with the clean up. There was no housekeeping so he took on the role. We were surprised but impressed too. He has been working at the hotel for more than 20 years. It seems he love his job and is very good at it. The rest of the staff(unfortunately we didnt catch their names), helped arrange transportation for our trip to Sierra Nevada and ensuring everything went smoothly. Their team work is palpable through their effective communication. Everything was straightforward with no hiccup thankfully. We enjoyed our trip with the help and unofficial guide by our driver, Fernando. Hiked up 3400+m to Malhacen. A week shy from Ski season. Next time hopefully. The housekeeper too did a good job. We left the hotel very early in the morning and it was a smooth check out. Jaime booked a taxi for us and driver arrive in less than 5 minutes. All in all, thank you so much to team Hotel Crisol Guadalupe. You guys have been super nice and helpful. Till we meet again God willing.

excellent location Roughly 20€ for parking validated by hotel for the Al Hambra's car park You can park briefly in front of the hotel to off load things Bed was extremely comfortable and bigger than expected The reception lady with the red hair was extremely kind and very very helpful, really made our stay exceptional

The location near The Alhambra palace was astonishing, the staff were very nice and helpful, especially Paolo from the reception, he was very polite, kind, respectful and helpful, he gave us a number of advices and recommendations regarding our stay and places to visit in Granada and outside of it, and every and each time it turned to be true. Another interesting point regarding the parking lot, the hotel does not have nor operate a one for themselves, instead we parked our car in The Alhambra car park which is located just in front of the hotel, at first glance it seemed troublesome, but it turned to be an experience by itself, the orange and citrus trees were in full spring blossom, the odors around just like perfume when we smell it, it made us want to drive the car and park it again just to have the pleasure to smell orange trees. In the end, it was a pleasure to stay at the hotel.

The hotel is located right outside the main entrance to the Alhambra (book tickets well in advance!) and just 15 minutes walk down hill to the Catedral in the centre of town or 30 minutes walk (down and back uphill) to the Cuevas de Sacromonte. The staff on reception and at breakfast were fabulous and so helpful, giving a map with directions and recommendations. The bedroom was fine (small) and the shower good with rainfall shower head, normal and 4 jets directed at your body (you could choose which head to use.) My room had a balcony with a view over the Alhambra. Breakfast was OK but not brilliant - cereal, fruit, meat and cheese, cooked bacon and scrambled egg, cakes, yoghurt, bread and rolls, coffee, juice, jams. The hotel has a lift and stairs, no parking of its own but the Alhambra parking is directly opposite (entrance up the road)