Crisol Guadalupe

The room was small, but the bed was very comfortable. More importantly, It's about a 90 SECOND walk to the front gate at the Alhambra! Seriously, the hotel! is closer to the front gate than the front gate is to the Nasrid Palaces inside the Alhambra. Also, the staff was very helpful when I had a problem with my tickets. They saved my trip

We stayed for a whole week and enjoyed every moment. As someone who is particular with hotel service, this hotel exceeded our expectations although we came in without expecting much from a 3 star hotel but their service could've easily gotten 4 star. Main reason we booked this hotel simply because it is a stone's throw away from Alhambra. Super convenient and time saving. From the moment we walked through the entrance we were greated cheerily by Pablo. We arrived almost midnight. So it was very appreciated to be greated with warmth and smiles. The restaurant manager (didn't catch his name but he is bald) is a one-man show. I assumed there is a staff in the kitchen while he handles the guests and restocking the food. He was friendly, helpful and very hardworking. I love watching him at work with full integrity. We had a small accident in the bathroom and the night shift staff, Jaime was very kind to assist with the clean up. There was no housekeeping so he took on the role. We were surprised but impressed too. He has been working at the hotel for more than 20 years. It seems he love his job and is very good at it. The rest of the staff(unfortunately we didnt catch their names), helped arrange transportation for our trip to Sierra Nevada and ensuring everything went smoothly. Their team work is palpable through their effective communication. Everything was straightforward with no hiccup thankfully. We enjoyed our trip with the help and unofficial guide by our driver, Fernando. Hiked up 3400+m to Malhacen. A week shy from Ski season. Next time hopefully. The housekeeper too did a good job. We left the hotel very early in the morning and it was a smooth check out. Jaime booked a taxi for us and driver arrive in less than 5 minutes. All in all, thank you so much to team Hotel Crisol Guadalupe. You guys have been super nice and helpful. Till we meet again God willing.

First, Paola who was on duty when we arrived has been so nice and professional. Someone who is doing her job with that passion is a true advantage for customers and for her employer! We'll for sure recommend the hotel to family and friends, no doubt. All other employees have been just great too. Desayunados where excellent, made with fresh and good products. Cherry on the cake, la Alhambra is a walking distance away : to visit la Alhambra or/and the city center we didn't touch the car, just walked and take the bus, recommended by Paola. Granada and la Alhambra are great to visit and we would never have been better the staying at the Crisol Guadalupe! For sure. Thank you all Crisol Guadalupe staff, once again!

excellent location Roughly 20€ for parking validated by hotel for the Al Hambra's car park You can park briefly in front of the hotel to off load things Bed was extremely comfortable and bigger than expected The reception lady with the red hair was extremely kind and very very helpful, really made our stay exceptional

The manager at the reception was very friendly and professional. We were unable to buy tickets to the Alhambra in advance. But the receptionist advised us to go to the website at 24:00 before the day of the visit. And, lo and behold, we bought tickets! We are very grateful to the receptionist! The room was above our expectations with a terrace and a view of the sights.